The filename is in this format: anyconnect-win-x.x.xxxx-k9-install-yyyyyyyyyyyyyy.log. If this is an automatic upgrade, this log is in the temp directory of the system: \Documents and Settings\\Local Settings\Temp\ If this is an initial web deploy install, this log is located in the per-user temp directory. If you see errors in the setupapi log file, you can turn up verbosity to 0x2000FFFF. Note: Hidden folders must be made visible in order to see these files. These sections address and provide solutions to the problems: This typical troubleshooting scenario applies to applications that do not work through the Cisco An圜onnect VPN Client for end-users with Microsoft Windows-based computers. If your network is live, make sure that you understand the potential impact of any command. All of the devices used in this document started with a cleared (default) configuration. The information in this document was created from the devices in a specific lab environment.
The information in this document is based on a Cisco Adaptive Security Appliance (ASA) that runs Version 8.x. There are no specific requirements for this document. This document describes a troubleshooting scenario which applies to applications that do not work through the Cisco An圜onnect VPN Client.